Luxembourg Local Reference INFOrmation
Posting a letter in Luxembourg? The post code numbers for all addresses that make up the towns and villages of Luxembourg and its districts and communes. Also information on post offices and mail services.
Postal services in Luxembourg are provided by P&T. The website has information on mailing letters and parcels, banking with P&T, mail forwarding, mail holding and online services. Postal Codes in LuxembourgA Luxembourg postcode is a four digit number, often identified with the prefix L-, for example L-1000. The first digit indicates the canton or district number and the last three digits indicate the street. Find an address or postal code in LuxembourgThe P&T website has a postal code finder making it possible to find a postcode for a town or village, for a company or to find the name of the street that corresponds to a post code.
Luxembourg AddressesAddresses in Luxembourg are written in a particular way.
For example:
Addresses should not include more than six lines. Further recommendations on writing addresses in Luxembourg are available on the P&T website. Mail and Postal ServicesStamps are sold by the unit or in books of 10 or 20. For more intensive use, it is possible to buy stickers (Postocollants) sold by the 100. Stamps are available from post offices and most newsagents. Some post offices have a self-service coin-operated machine which weighs letters and issues postage labels (vignettes d'affranchissement), which can be used instead of stamps. The machines may have English-language instructions. Mail boxesMail boxes are yellow (a few red boxes are still in use).
Bulk mailingSpecial prices are available for large volumes of mail: for example for 1,000 letters and any additional 1,000. Personalised stampsP&T enables the creation of personalised stamps, for example with a company logo.
Sending mail and parcelsSpecific rates apply for sending mail within Luxembourg, to the EU and Switzerland and for the rest of the world, depending on the weight and size of the letter.
Recorded deliveryA registered letter with receipt of delivery (Lettre Recommandée Avec Avis de Reception - AR) can be sent for letters. A confirmation receipt will be received by the sender. General delivery time is one to two days. To send a registered letter, fill out the required forms at the post office. The postal clerk will attach the forms, minus a receipt for the sender (preuve de dépôt) to the envelope. Upon reception, the recipient will sign for it. The sender can choose to receive a receipt (avis de reception) confirming delivery. The cost depends on the size and weight of the sent item. Insurance is optional.
Sending parcelsThe P&T website has an English-language guide on sending parcels from Luxembourg.
Receiving parcelsSmall packages are delivered. When absent or for larger parcels, a pickup notice is left in the mailbox indicating the address and opening hours of the post office where the parcel is being held. An identification card or passport is required to pick up the parcel. Restrictions exist on some items (amongst others, alcohol, tobacco). Restrictions vary significantly depending on whether the goods are sent from an EU or non-EU country. Receiving Mail: Post Office ServicesThe post office provides a number of services: Mail forwardingPost (including newspapers) can be forwarded to a new address for an annual fee. At least three days before leaving an address, request a change-of-address form to forward mail to the new address. There is a flat fee and a daily fee for this service. Mail can be forwarded to a new address in Luxembourg for up to one year and to an address inside or outside of Luxembourg. It can also be forwarded on a temporary basis. To request mail forwarding it is necessary to provide:
Mail holding serviceThe post office can hold mail (Garde du courrier) on a temporary basis (maximum two months) on request. The request and payment can be made in any post office and should be done at least two days before departure. It is advised to also suspend newspaper delivery during absences. Unsolicited MailStickers asking mail carriers and marketers to stop leaving junk mail can be placed on private mail boxes. These stickers stating "pas de publicite SVP" are available at every post office. Letter BoxesThe recommended size for letter boxes is: length 26cm x height 26cm x depth 35cm. Minimum opening is 24cm x 3cm. Mail boxes should indicate the names and surnames of all the people living at that address. Post Office Opening HoursPost Offices in Luxembourg are generally open from 09:00-17:00 and closed at lunch time. The main post offices in Luxembourg maintain longer opening hours.
Post Office Banking ServicesThe Luxembourg Post Office also provides banking services for companies and private individuals.
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