English speaking advice line / website for parents and children
From the blog, Lux Live
The Kanner Jugend Telefon (KJT) was established in 1992 and offers a free, confidential advice-l... Read more
| Service | Telephone |
|---|---|
| Medical Help/Ambulance/Fire/Vet/Doctors | Tel: 112 |
| Fire Brigade, City of Luxembourg | Tel: 44 22 44 |
| Police | Tel: 113 |
The caller must:
State the exact location where assistance is needed.
State their name and telephone number.
State what happened, and if it is still happening.
State how many people need help.
State if there are any other dangers.
All emergency numbers can be reached from pay phones, without the use of a phone card or money.
The number 112 can be dialled to reach emergency services - medical, fire and police - from anywhere in Europe. This Pan-European emergency number 112 can be called from any telephone (landline, pay phone or mobile cellular phone). Calls are free. It can be used for any life-threatening situation, including:
Serious medical problems (accident, unconscious person, severe injuries, chest pain, seizure)
Any type of fire (house, car)
Life-threatening situations (crimes)
For information on other Pan-European numbers (116 numbers): Click here
Information on the 112 number from the European Commission website
It is also possible to call 112 to find an on-duty doctor, pharmacy, hospital or vet. A list is also published daily on the last page of the Tageblatt newspaper.
| Service | Telephone |
|---|---|
| Narcotics Anonymous | Tel: 621 24 20 64 Website |
| Alcoholics Anonymous (Alcooliques Anonymes) | Tel: 48 39 49 |
| Medicine and alcohol addictions (Alcool médicaments addiction) | Tel: 26 78 28 58 |
| Helpline for drug addicts and their families (Aide aux toxicomanes et leur famille) | Tel: 49 10 40 |
| Drug and alcohol information helpline (Info Drogue/Alcool) | Tel: 47 57 47 |
| Children's helpline (Aide aux enfants et jeunes gens) - Kanner Jugendtelefon | Tel: 12345 Website |
| Suicide/crisis line (SOS Détresse) | Tel: 45 45 45 |
| AIDS helpline (Aids Hëllef) | Tel: 44 02 64 |
| Parkinson disease helpline (Association Parkinson) | Tel: 54 62 21 |
| Alzheimer helpline (Association Alzheimer - ALA) | Tel: 42 16 76 Website |
| Helpline for the blind (Aveugles) | Tel: 32 90 31-1 |
| Luxembourg Mental Health Centre (Centre Santé Mentale Luxembourg) | Tel: 49 30 29 |
| Battered women helpline (Femmes battues) | Tel: 44 81 81 |
| Women's helpline (Aide aux femmes en général) | Tel: 12344 |
| Rape and abuse helpline (Info Viol) | Tel: 49 58 54 Information |
| SOS Animals (SOS Animaux) | Tel: 58 35 91 |
The Collège Médical is the overseeing body for all medical doctors, dentists and pharmacists working in Luxembourg. The website can be used to search for a doctor specialising in any discipline. Many doctors in Luxembourg speak English although their receptionists may not.
Most doctors see patients by appointment, although there may be an allotted time during the day when doctors see patients without an appointment. Most general practitioners will also visit patients at home.
The rules of the Collège Médical prohibit the publishing of names of doctors and medical practitioners except in general directories.
An emergency vet service for injured or ill animals is available at all times (24/7) across the Grand-Duchy. Most veterinarians speak fluent English.
To find veterinarians on duty: Click here
Note: The heading "Animaux de compagnie / Kleintiere" refers to small pets (dogs, cats, rabbits, etc.). The heading "Animaux de rente / Grosstiere" refers to larger animals (horses and farm animals).
In general, pharmacies are open from 08:30-12:00 and 13:45-18:30. Each pharmacy will have a sign in the window with the address of the nearest all-night pharmacy and a list of pharmacies that close late. Most chemists speak English.
To find a pharmacy in Luxembourg: Click here (in French)
A list of on-duty hospitals, open for emergencies, is published every day on the last page of Tageblatt newspaper and is also available on the LuxWeb website.
| Centre Hospitalier de Luxembourg At: 4 Ernest Barblé, L-1210 Luxembourg |
Tel: 44 11-1 Fax: 45 87 62 Website |
| Hôpital Kirchberg At: 9 rue Edward Steichen, L-2540 Luxembourg |
Tel: 24 68-1 Fax: 24 68 20 09 Website |
| Zithaklinik At: 36 rue Ste Zithe, L-3763 Luxembourg |
Tel: 49 77 6-1 Fax: 49 77 65 900 Website |
| Centre Hospitalier de Luxembourg, Clinique d'Eich At: 78 rue d'Eich, L-1460 Luxembourg |
Tel: 44 11 1-2 Fax: 42 17 42 Website |
| Centre Hospitalier de Luxembourg, Maternité G-D Charlotte At: 4 rue Ernest Barblé, L-1210 Luxembourg |
Tel: 44 11 32 02 Fax: 44 12 22 Website |
| Centre Hospitalier de Luxembourg, Clinique Pédiatrique At: 4 rue Ernest Barblé, L-1210 Luxembourg |
Tel: 44 11 31 33 Fax: 44 11 61 16 Website |
For a comprehensive list of hospitals in the Grand Duchy of Luxembourg: Click here
| English | French |
|---|---|
| I have had an accident | J'ai eu un accident |
| I have had a car accident | J'ai eu un accident de la route |
| It's an emergency | C'est une urgence |
| I need an ambulance | J'ai besoin d'une ambulance |
| I need a doctor | J'ai besoin d'un médecin |
| I need the police | J'ai besoin de la Police |
| Call the fire services | Appelez les pompiers |
| I'm in labour | Je suis en train d'accoucher |
| Heart attack | Crise cardiaque / infarctus |
| Stroke | AVC (Un accident vasculaire cérébral) |
| Very sick | Très malade |
| Unconscious | Inconscient |
| Where is the nearest hospital? | Où se trouve l'hopital le plus proche? |
| Where is the nearest pharmacy | Où se trouve la pharmacie la plus proche |
For a comprehensive list of helplines and hospitals in Luxembourg: Click here (in French)
For information on emergency alarm signals in Luxembourg: Click here
Make sure you and your family are protected by the Luxembourg healthcare system.
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