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Many government and municipal public administration organisations offer information relevant to foreigners, though it is generally only in French. The main administrative offices are listed below.
The Bierger Center is the central administration office of Luxembourg City which deals with all local administrative formalities. Citizens can register here when arriving in Luxembourg, obtain identity cards and residence certificates, notify a change of address, enrol on the electoral list, get their tax card, declare their dogs and get help to obtain Luxembourg nationality.
Some administrative formalities are carried out at the Registry/Public Records Office (Bureau de l'Etat Civil). These include birth and death declarations and the preliminary formalities for a marriage or a civil partnership (partnenariat).
Certain certificates can be ordered online, including birth, death, marriage, and residence certificates. Payment can be made by bank transfer or mobile telephone. Instructions for payment are provided when ordering online.
For residents living outside of Luxembourg City, administrative formalities are carried out at the local Municipality Office of their locality of residence (commune).
Local municipal offices provide information on local services in the commune, emergency numbers, sports and recreation facilities, public transport and tourism.
One single telephone number enables callers to contact any Ministry or government administration office in Luxembourg.
Alternatively, it is possible to contact any governmental public office directly by dialling 247 plus the office extension number. Extension numbers can be found online or in the hard copy of the white pages, available free of charge in all post offices.
Luxembourg social security is centrally managed by the CCSS (Centre Commun de la Sécurité Sociale)
The tax office of Luxembourg residents is indicated on their tax card.
The Ministry of Foreign Affairs and Immigration (Ministère des Affaires Etrangères et de l'Immigration) provides information and assistance in English to future Luxembourg residents.
Legal advice on Luxembourg laws is provided in English free-of-charge by appointment from the Ministry of Justice (Ministère de la Justice).
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